Reactimo (“Reactimo”, “we”, “us”, or “our”) provides player engagement, retention, and promotions technology to online gaming operators. This Privacy Policy explains how we collect, use, and protect personal information when you visit reactimo.io (the “Site”) or contact us. It applies to our marketing website and business communications. Personal data that we process on behalf of our operator customers as part of the Reactimo platform is governed by our agreements with those customers, not by this policy.
Information we collect
- Information you provide: when you complete our contact form, request a demo, or email us, we may collect your name, email address, company name, and the contents of your message.
- Information collected automatically: when you visit the Site, we may automatically collect technical data such as your IP address, browser type, device information, referring pages, and how you interact with the Site. We collect this using cookies and similar technologies.
How we use your information
We use the information we collect to:
- respond to your enquiries and provide the information or services you request;
- operate, maintain, and improve the Site and our services;
- understand how visitors use the Site through analytics;
- send you communications about Reactimo where you have asked us to or where we are otherwise permitted to do so; and
- comply with our legal obligations and protect our rights.
Marketing communications
We send marketing and promotional emails only to people who have explicitly opted in to receive them. Every marketing email includes an unsubscribe link, and you can opt out at any time using that link or by contacting us at info@reactimo.io. We keep a record of the consent we rely on to contact you.
Cookies and analytics
The Site uses cookies and similar technologies to function correctly and to help us understand how it is used. We use Google Analytics to collect aggregated statistics about Site traffic. You can control cookies through your browser settings; disabling some cookies may affect how the Site works.
How we share information
We do not sell your personal information. We may share it with:
- third-party service providers who help us operate the Site and our business, and to whom we may disclose personal information. These include hosting, email delivery, and customer-engagement and CRM platforms (such as Customer.io), and analytics providers (such as Google Analytics). These providers are only permitted to use personal information on our instructions;
- professional advisers and authorities where required to comply with the law, enforce our terms, or protect our rights; and
- a successor entity in connection with a merger, acquisition, or sale of assets.
Data retention
We keep personal information only for as long as necessary for the purposes described in this policy, including to meet any legal, accounting, or reporting requirements.
Data security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
International transfers
We operate internationally, and your information may be processed in countries other than the one in which you are located. Where we transfer information, we take steps to ensure it remains protected in line with this policy.
Your rights
Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
Children
The Site is intended for business users and is not directed to anyone under the age of 18. We do not knowingly collect personal information from children.
Third-party links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page, and your continued use of the Site after any changes indicates your acceptance of the updated policy.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, contact us at info@reactimo.io.
Reactimo, Victoria, Mahe, Seychelles